November 12, 2024

SLE Launches Language-Supported Orientation Courses for New Hires

As of September 2024, Michigan State University Student Life & Engagement (SLE) is offering language-supported orientation courses for new hires. The initiative aims to accommodate the growing number of employees whose first language is not English or who require additional literacy support. This effort aligns with SLE’s mission to foster innovation, flexibility and access to learning and development, while providing team members with opportunities for career growth. The division strives to ensure all team members feel valued and proud to work within SLE, serving as leaders.

Developing Multilingual Support for New Employees

Over the past nine months to develop the course, SLE revised its original content, simplifying it for both English and non-English speakers. The team incorporated best practices for teaching in a multilingual environment, emphasizing the use of visuals and introducing key vocabulary and acronyms commonly used within the division early in the process. Cathy Lugibihl, training developer for MSU SLE, serves as the primary instructor, while Yu-Chein Chang from Culinary Services, has been a key contributor. Chang has played an essential role in delivering the course and sharing resources throughout its development. 

Course Overview: Language-Supported Welcome to the Team

The course, titled Language-Supported: Welcome to the Team, is designed for approximately 10 participants per session and lasts 2.5 hours. It begins with introductions, where each participant states their name and places a magnet on a world map indicating their country of birth. This activity personalizes the experience and fosters connections among participants. Each new hire is provided with an iPad that supports their preferred language, utilizing translation services offered by Microsoft and Google. Spoken instructions from the instructor are translated into the participant’s chosen language, along with all written materials.

The course familiarizes new employees with SLE’s divisional culture, expectations, and mission. Additional support is offered to help new hires activate their NetIDs, check email for the first time, obtain parking permits, and log in to the Enterprise Business Systems (EBS). 

Positive Reception and Future Plans

Feedback from new hires has been overwhelmingly positive. Alison Peterson, training and development manager at SLE, noted: “You can tell that people in the course are eager to connect, and they engage with each other quite a bit, even if they can’t fully communicate. Everyone seems more at ease because they share the experience of English not being their first language, and we’re seeing much more participation compared to the class without language support."  

The introduction of language-supported orientation courses at MSU SLE underscores the division’s dedication to inclusivity and staff development. By offering tailored resources for multilingual employees, SLE has improved the onboarding process and ensured that all staff members, regardless of language proficiency, feel empowered to succeed. This initiative reflects SLE’s ongoing efforts to create an inclusive work environment where every team member can thrive and contribute meaningfully. 

Author: Hanah Khan, student communications assistant


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